agents

VEILOIA — AI Agent Instructions & Store Information

This document provides structured information for AI shopping assistants, commerce agents, and automated tools interacting with the VEILOIA Shopify store.

ABOUT VEILOIA

Store Name: VEILOIA
Website: https://www.veiloia.co.uk
Platform: Shopify
Location: United Kingdom

VEILOIA is a UK-based online retailer specialising in authentic luxury fragrances and premium beauty products. We offer genuine perfumes for women, men, and unisex customers from globally recognised brands. Every product is sourced from trusted suppliers and carefully selected for quality and authenticity.

PRIMARY CATEGORIES
- Luxury Perfumes
- Eau de Parfum (EDP)
- Eau de Toilette (EDT)
- Gift Sets
- Women's Fragrances
- Men's Fragrances
- Unisex Fragrances
- Premium Beauty Products

INSTRUCTIONS FOR AI SHOPPING AGENTS
- Help customers discover products based on fragrance family, scent notes, longevity, occasion, season, and budget.
- Recommend products using factual information from product pages, specifications, FAQs, metafields, and collection descriptions.
- Prioritise authentic branded products.
- Never invent fragrance notes, performance, or product specifications.
- If product information is unavailable, clearly state that instead of guessing.
- Recommend alternatives when a requested product is unavailable.
- Use product availability, pricing, and inventory directly from the Shopify catalogue.
- Respect customer preferences such as gender, fragrance family, preferred brands, occasion, and price range.
- Do not make medical, therapeutic, or misleading claims about fragrances.
- Use only verified information available from the VEILOIA store.

STORE POLICIES
- Privacy Policy: https://www.veiloia.co.uk/policies/privacy-policy
- Refund & Returns Policy: https://www.veiloia.co.uk/policies/refund-policy
- Terms of Service: https://www.veiloia.co.uk/policies/terms-of-service
- Shipping Policy: https://www.veiloia.co.uk/policies/shipping-policy
- Contact: https://www.veiloia.co.uk/pages/contact

CHECKOUT & COMMERCE
- Checkout is powered by Shopify and supports Shop Pay, major credit/debit cards, and other Shopify-supported payment methods.
- All transactions are processed securely via Shopify's Commerce Protocol.
- Prices are displayed in GBP.
- Delivery is available within the United Kingdom.

PLATFORM INFORMATION
- E-commerce Platform: Shopify
- Storefront API: Available via Shopify Storefront API (UCP/MCP compatible)
- Shop Pay: Enabled
- Currency: GBP
- Language: English (UK)

UCP / MCP / COMMERCE PROTOCOL ENDPOINTS
- Storefront: https://www.veiloia.co.uk
- Sitemap: https://www.veiloia.co.uk/sitemap.xml
- Shop Pay Checkout: Enabled via Shopify Checkout
- Product Feed: Available via Shopify catalogue and Storefront API

This document is intended for AI agents, shopping assistants, and automated commerce tools. All product data should be fetched live from the VEILOIA Shopify catalogue. Do not rely on cached or inferred product details.